Who Is Klarna?
Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth
payments to more than 200,000 online stores. Over 90 million consumers worldwide have trusted Klarna to securely handle their
How Does Pay Later In 3 Interest-Free Instalments Work?
Pay later in 3 interest-free instalments is a form of credit which allows you to spread the cost of your purchase over 3 equal payments.
The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first
instalment will be collected when your order is confirmed and instalments 2 and 3 are scheduled 30 and 60 days
later, respectively. You can always monitor your payments’ schedule in the Klarna app
How Does Pay Later In 30 Days Work?
Pay later in 30 days is a form of credit which allows you to delay payment of your purchase by 30 days. Once your order is confirmed,
you’ll receive an email with payment instructions within two days from Klarna. You’ll then have 30 days to try on your order and only
pay when you’re happy. Complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card in
Klarna.app or by logging into www.klarna.com/uk.
Am I Eligible For Pay Later In 30 Days?
To use ‘Pay later in 30 days’ or ‘Pay later in 3 interest-free instalments’, you must be at least 18. While both payment options are widely promoted, ‘Pay later in 30 days’ and ‘Pay later in 3 interest-free instalments’ are subject to your financial circumstances. It’s worth noting that Klarna’s assessment will not affect your credit rating. Borrowing beyond your means could seriously affect your financial status though so please ensure you can afford to make your repayments on time by their due date.
To use Pay later in 30 days you must be at least 18. Whilst this option is widely promoted, Pay later in 30 days is subject to your
financial circumstances. When choosing Pay later in 30 days, our assessment will not affect your credit rating
What Do I Need To Provide When I Make A Purchase?
u want to purchase with Klarna you’ll need to provide your name, address and email address. For some orders, you may need to supply your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements, so it’s (very) important that you give us the correct details.
What Happens If I Don’t Pay For My Order?
If you choose the option ‘Pay in 3’, Klarna will automatically attempt to collect the payment for your ‘Pay later in 3 interest-free instalments’ purchase from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date, Klarna will make one further attempt to automatically collect payment two days later. However, should this last payment attempt fail, Klarna will send you a statement for the full outstanding order amount which will become payable 15 days later. Klarna will notify you when a payment is due two days in advance of attempting to collect your payment, plus, you can always monitor the due date in Klarna app at your convenience.
If you choose the option ‘Pay in 30 days’, payment is due 30 days after the item is shipped. To help you pay on time, we’ll alert you two days before payment is due – you’ll receive a push notification from the Klarna app or email reminders to pay – and, if very late, we’ll send you a text or letter, too.
Your credit score will not be impacted by using Klarna’s ‘Pay later in 3 instalments’ or ‘Pay later in 30 days’ products, even if you have failed to pay on time. If you fail to pay on time, you will be in default, and may be unable to use Klarna’s services in the future. Failure to make payment on time could result in your debt being passed to a debt collection agency, so please spend responsibly.
Will A Credit Search Take Place Against Me?
Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Inspace Fitness runs credit searches against you that could impact your credit rating.
Can I Pay Before The Due Date?
Yep. Just go to the Klarna app or log in to www.klarna.com/uk to make a payment.
I Have Asked For A Refund. How Will I Be Refunded?
Refunds will be issued back to the debit or credit card that was originally entered at checkout.
Why Have I Not Been Offered Pay Later In 3 Interest-Free Instalments/Pay Later In 30 Days?
Although ‘Pay later in 3 interest-free instalments’ and ‘Pay later in 30 days’ are widely promoted, it is not always universally available. The ‘Pay later in 3 interest-free instalments’ and ‘Pay later in 30 days’ payment options are automatically generated by algorithms that are dependent upon several factors including your address details, cardholder details, amount of order, the online store, previous order history and item availability.
I Still Have Questions Regarding Payment, How Can I Get In Touch?
For extra support, please visit the Klarna app or Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.
Please spend responsibly. Inspace Fitness acts as an introducer and not a lender of unregulated credit products provided by Klarna Bank AB (publ).
Klarna is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply. Payments will be made directly to Klarna and must be repaid in line with the relevant product terms.
Pay Later products (Pay in 3 instalments and Pay in 30 days) are not regulated credit agreements and Klarna is not subject to supervision by the Financial Conduct Authority when it offers these products.
Before you can use a Pay Later product, Klarna will perform a soft credit check – this initial search will not affect your credit rating and the check is not visible to other lenders.
Borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your repayments on time by their due date.